MightyCall Call Center
All about MightyCall Call Center solution, including the mobile & desktop apps.
Profile & Settings
- Managing Your Profile
- Two-Factor Authentication
- Emergency (911) Address
- Call Forwarding Options
- Call Answering Rules
- Greetings & Media
- Call Screening
- Agent Statuses
Subscription & Billing
- Managing Your Account
- Managing Your Subscription
- Managing Your Billing Details
- Taxes & Fees
- Refill Minutes
- Add-ons
Payment Methods
Auto Dialer
- Preview Dialing
- Progressive Dialing
- Predictive Dialing
- Creating Campaigns
- Managing Record Lists
- Scheduling Campaigns
- Managing Campaigns
- Campaigns in Workspaces
- Campaigns in Call Log
- Account DNC List
- National DNC Registry Compliance
Calling & Messaging
- International Call Rates
- Webphone
- Business Messaging
- Conference Calling
- Voice to Text
- Telephony User Interface (TUI)
- Setting up Third-Party Softphones
- STIR/SHAKEN: Caller ID Authentication
- Dual-Channel Recording
Messaging Compliance
- A2P 10DLC Registration
- TCR Registration Fees
- Toll-Free Number Verification
- Guide to the Messaging Registration Form
Call Flow Setup
- Call Flow Builder
- Block & VIP Lists
- Business Hours
- Business Greetings
- Call to Group
- Call Queue
- Auto Receptionist (IVR)
- Multi-Level IVR
- Dial by Name
- General Voicemail Box
Numbers
- Adding & Deleting Phone Numbers
- Porting Numbers to MightyCall
- Setting up Caller ID
- Call Recording
- Max Call Duration
Team Management
- Managing Your Team
- Role Comparison
- Managing Workgroups
- Agent Role
- Manager Role
- Administrator Role
- Creating Custom Roles
Workspaces
Reports
Mobile App
- Mobile App Overview
- Main Menu in the App
- Dashboard in the App
- Making Calls in the App
- Receiving Calls in the App
- Messaging in the App
- Contacts in the App
- Recents in the App
- Journal in the App
- Settings in the App
- Connection Methods
- Network Connection Indicator
Desktop App
- Desktop App Overview
- Desktop App Installation Errors
- Enabling Notifications for Desktop App
- Making MightyCall Desktop App the Default Calling App
Integrations
- MightyCall API Documentation
- MightyCall HubSpot Integration
- MightyCall Salesforce Integration
- MightyCall Balto AI Integration
- Integrating MightyCall with Zapier
- Email Integration
Deskphone Guides
- Setting up Deskphones
- Cisco SPA Adapter Configuration Guide
- Cisco SPA Configuration Guide
- Grandstream GXP2xx Configuration Guide
- Polycom IP and VVX Configuration Guide
- Polycom OBI Adapter Guide
- Yealink T-series Configuration Guide